Delivery & Returns

Delivery information

Dr Vox orders are fulfilled by our good friends at Kwickpack, an external warehouse shipping partner. They specialise in food safety and have been with us from the beginning.

Orders that are received before 15:00, Monday - Friday, are sent same day.

We automatically send via the most cost effective method for our customers. This ranges from Royal Mail to next day couriers.

RETURN INFORMATION

We will always aim to sort any issue you might have with Dr Vox products.

Our policy is to replace any product that is fault or has been received in a less than satisfactory condition. This is at our discretion.

In the event that we have to replace a product, the fault product cannot be returned and must be disposed of by the customer.